First Help Checklist

To offer you a faster and more reliable assistance we need the following information:

General information about the conveyor:

General information to the device (name plate):
1.	Conveying unit, Type:	________________________________________________________
2.	Device:	________________________________________________________
3.	Drives type name and description:	________________________________________________________
4.	Controller, type name (if existent):	________________________________________________________
5.	Mains connection voltage and frequency:	______ V / _____ Hz
6.	Has drive or controller been changed?	yes / no
Questions on current situation:
7.	When the device had been brought into service? (Month / Year)	___ / _______
8.	Has anything changed on the device, e.g. trough, drive or controller?	yes / no If yes, which changes: ________________________________________________________
9.	The device is able to move? Does it have contact to stationary parts or bulk material/product to feed has stuck?	yes / no
10.	Is caking existing?	yes / no
11.	Can you hear knocking, hammering or rattling sound?	yes / no
12.	Are built-in components fixed and tightened?	yes / no
13.	Are the connection bolts of the drive correctly tightened?	yes / no